PRE AND POST-SALES SERVICE
Clivet's advanced systems can rely on a highly valuable range of services!
COMMERCIAL PRESENCE IN THE WORLD
Alongside its range of products and systems, Clivet offers a series of services to support clients, designers and installers in all activities involving the product throughout its service life.
Clivet distribution network, which covers the whole Europe, provides our clients with commercial, technical and training support.
The widespread distribution network offers its clients a highly professional service, providing them with highly detailed training in the products and systems.
Clivet has a widespread sales network based on 7 subsidiaries and 30 distributors.
This network ensures a single reference point, highly professional services and an always unexceptionable service.
This structure enables Clivet to meet the needs of all its customers: from professionals (installers and
wholesalers) to designers and architects, up to end clients.
Clivet provides training classes to professionals willing to stand out in the field of innovative technologies
using renewable energies. The training programme, structured in different levels providing detailed
information, discusses annual-cycle systems based on heat pump technology.
Our innovative systems contain numerous innovative elements, aimed at improving levels of comfort and saving energy.
This great competitive advantage entails an understanding of heat pump technology and the advantages it can offer in terms of comfort and environmental protection.
In order to convey these concepts and to provide an effective presentation to all concerned (from the designer to the installer and the end user), Clivet has developed a range of useful and immediate paper and electronic tools.
AFTER SALES SERVICE
THE COMPLETE CUSTOMER SATISFACTION!
Clivet's after-sales service reaches its Customers through a well-organized support network that is always on hand, as high technology levels require fast and skilled services.
The service is available in most of the countries around the world through subsidiaries or selected Service Centres.
This structured organisation is managed from our head office by an experienced After-Sales staff.
Our after-sales service is also available online: scheduled maintenance, documentation requests, original spare parts and technical training.